UpCodes is committed to providing the most up to date content for our users. We do this by keeping our codes current and continually expanding our database to incorporate new codebooks and jurisdictions.
To make sure we are focusing on our user’s needs, we prioritize our content roadmap based on requests. This article guides you on how to request a new codebook in UpCodes.
For Jurisdictions Currently Hosted in UpCodes
If you need a codebook for a jurisdiction that's already on our platform, you can make a request in the following ways:
1. Direct Link: You can request a new codebook via this request form. After clicking the link, simply fill out the form with the required information. Share this link with anyone else in your organization who may need to request a new codebook.
2. Within the Product: When you're searching for a codebook within a jurisdiction, use the search bar to find it. Click the "Make a Request" button that shows up if no results show up, and fill in the form to send us a request.
3. UpCodes Success or UpCodes Support: You can reach out to us directly by sending an email to support@up.codes, or by contacting your Customer Success Manager. You can also use Live Chat located in the lower right corner of the screen to make your request.
For Jurisdictions Not Currently Hosted in UpCodes
If your local jurisdiction isn't hosted on UpCodes, you can make a request to add that jurisdiction. We host all 50 US states and are constantly adding more local jurisdictions to our database. To make a request,, send an email to support@up.codes.
To expedite the process, please include the following information in your email:
The state where the local jurisdiction is located
The name of the local jurisdiction
The specific codebooks (with corresponding years)
Remember, your feedback and requests drive our content roadmap, so we welcome your input. Don't hesitate to reach out to us if you have any questions or suggestions.